The external service provider responsible has indicated that they are working around the clock to find a solution. However, online appointment booking is not expected to be available until Thursday, September 3.

The city administration can still be reached via the usual phone lines and asks for your understanding regarding this temporary service restriction.

Information on alternative ways to book appointments:

• Citizen Service Centers: You can visit either Citizen Service Center without an appointment.
• Vehicle Registration Office: To schedule an appointment for vehicle registration, please call the hotline at 05341/839-3000.
• Registry Office: The registry officers listed in the contact overview (opens in a new tab)are available to schedule appointments.
• Immigration Office: On contact overview (opens in a new tab)are available to schedule appointments.
• Immigration Office: On this (opens in a new tab) page, you’ll find a list of contacts where you can schedule an appointment.