As a rule, you collect your ID card from the citizens' office where you applied for it. With a power of attorney, you can also authorize a representative to collect your ID card.

You can find the authorization form online via the ID card portal. To collect your child's ID card, you only need a power of attorney if the child is 16 years or older.

Your local citizens' office will tell you whether you need to make an appointment to collect the ID card or whether you need to follow any other instructions regarding the time of collection.

You can hand in your old ID card when you collect it or have it validated if you want to keep it as a souvenir. If you have lost your old ID card, fill out a loss report.

• Your old identity card document (exception: old identity card is no longer available due to loss/theft)
• In case of representation: Power of attorney to collect an identity card