From "A" for 'apply for waste paper garbage can' to "M" for registration information to "W" for license plate number, the new portal will launch with around 60 services from Salzgitter city administration that can be booked or used from home or on the move. If fees are incurred for the service used, these can be paid online using Paypal, credit card or Giropay.

At the launch of the service portal, Jan Erik Bohling, Head of Economic and Digital Affairs, emphasized: " In this day and age, citizen-friendly administration means offering a mix of quickly and easily available online services and personal, individual advice and services. With the online service portal, we are creating a central platform where our citizens can find and use all the services available online. Numerous other services are to be added there in the near future, for example to be able to submit a building application online or deregister a car online."

One advantage of the portal over the digital services already offered on the city's homepage is the integration of the service account of the state of Lower Saxony. Once you have registered there once, you can use this data to access all online services offered by public authorities in Lower Saxony. There are also plans to integrate the central administration account BundID, which can then be used to book services nationwide. The fact that services booked with the city can also be paid for online is also an extension of the service. The pages can be accessed and used on all mobile devices.

In recent months, all areas of the city administration have worked closely together to bring together the wide range of online services under the umbrella of the service portal. In individual projects, specialist procedures were replaced or updated in order to meet the requirements for the new data hub. The software from the different areas then had to be connected to the new portal and tested extensively. The descriptions of all services were also brought up to date. This achievement was only possible thanks to the great commitment of all the staff who supported the project.

Kim Deneke, the project manager responsible for the service portal, believes that the effort has paid off: "Online services save time for both users and administrative staff and can be used on the move around the clock, 365 days a year."

The online offering is being continuously expanded and supplemented. Of course, all services offered can still be completed during a visit to the town hall or one of the other offices.

The service portal can be accessed at service.salzgitter.de. (opens in a new tab)